Last Updated: 09-08-2025

Welcome to Travoze – powered by Travel Impression Private Limited. By accessing or using our website (www.travoze.com), you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before proceeding.

1. General

Travoze operates as an online air ticket booking platform for B2C customers. All bookings made through our website are subject to availability, airline rules, and these Terms & Conditions.

2. Booking & Payment

• All fares are subject to change until the payment is completed and tickets are issued.

• Payments must be made through the secure payment gateway provided on our website.

• In case of payment failure, the booking will not be processed.

3. Cancellations & Refunds

• Cancellation and refund policies are governed by the respective airline’s rules.

• Travoze may charge a service fee in addition to airline penalties.

• Refunds, if applicable, will be processed to the original payment method within the stipulated time by the airline/payment gateway.

4. User Responsibilities

• You are responsible for providing accurate passenger details during booking.

• Any incorrect information may result in denial of boarding or additional costs.

• You must ensure you have valid travel documents, including passports, visas, and any other required permits.

5. Limitation of Liability

• Travoze acts only as a booking intermediary between you and the airline.

• We are not liable for delays, cancellations, or changes in schedules made by airlines.

• We are not responsible for losses due to force majeure events such as natural disasters, strikes, or government restrictions.

6. Changes to Terms

Travoze reserves the right to update or modify these Terms & Conditions at any time without prior notice. The latest version will always be available on our website.

7. Governing Law

These Terms & Conditions are governed by the laws of India, and any disputes will be subject to the jurisdiction of the courts in Srinagar, Jammu & Kashmir.