Last Updated: 09-08-2025

At Travoze – powered by Travel Impression Private Limited – we prioritize the security of your payments and personal financial information. We are committed to providing a safe and secure booking experience for all users of www.travoze.com.

1. Secure Payment Processing

All payments made on our website are processed through trusted and secure payment gateways that use industry-standard encryption and security protocols to protect your financial information during transactions.

2. Encryption & Data Protection

We use Secure Socket Layer (SSL) technology and other advanced security measures to ensure that your payment details and personal information remain protected from unauthorized access, misuse, or disclosure.

3. No Storage of Card Details

Travoze does not store your debit card, credit card, UPI PIN, CVV, or online banking credentials on our servers. Payment information is processed directly through certified payment service providers.

4. Fraud Prevention

To maintain a secure platform, we may perform security checks and verification procedures on certain transactions. In cases of suspected fraud, unauthorized activity, or payment irregularities, we reserve the right to cancel or hold bookings for further verification.

5. Third-Party Payment Providers

Payments on our website may be handled by third-party payment processors and banking partners. These providers maintain their own privacy and security policies, and Travoze shall not be held liable for any issues arising from their systems, services, or technical failures.

6. User Responsibility

Users are responsible for ensuring that their payment details are entered correctly and that they use secure devices and networks while making transactions. We recommend avoiding public Wi-Fi networks when making online payments.

7. Transaction Failures & Refunds

In the event of payment failures, duplicate transactions, or unsuccessful bookings where payment has been deducted, refunds (if applicable) will be processed according to the policies of the payment gateway, bank, and airline/service provider. Processing timelines may vary depending on the financial institution involved.

8. Updates to This Policy

We may update this Payment Security policy from time to time to reflect changes in security practices, technologies, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have any questions or concerns regarding payment security, please contact us at:

📧 support@travoze.com

🏢 Travel Impression Private Limited, 90 Feet Road, Usmanabad, Buchpora, Srinagar – 190020, J&K, India